Terms of Service
Last Updated: September 25, 2026
Subscription Plans
HazComFast offers multiple subscription tiers. What changes between tiers is capacity (active jobsites, chemical products, administrator seats); field users are never counted. Details are available on our Pricing page. Price guarantee: the price of the plan you subscribe to is locked for twenty-four (24) months from the date you first subscribe, for as long as that subscription remains active. After that period, or if you change plans, we may modify pricing with 30 days' notice.
Billing and Fees
Subscriptions are billed in advance on a monthly or annual basis according to your selected service tier. All prices are in U.S. Dollars unless otherwise specified. Taxes may be added where applicable. By subscribing, you authorize automatic recurring charges to your payment method.
Payment Processing
All payments are securely processed through Paddle.com Market Limited ('Paddle'), our authorized Merchant of Record. Paddle handles all payment processing, tax calculations, and billing inquiries. You agree to Paddle's Terms of Service and Privacy Policy.
Non-Payment
If a payment fails, your account keeps full access during a grace period during which we notify you and retry the payment. If payment is not received by the end of the grace period, the account enters the read-only period described in Section 11: your records, Safety Data Sheets and exports remain available, but no new data can be created until payment is received. We reserve the right to pursue collection for unpaid amounts.
Refunds and Cancellation
We offer a 14-day money-back guarantee on all first-time subscriptions. If you are not satisfied with the Platform, you may request a full refund within 14 calendar days of your initial purchase by contacting support@hazcomfast.com. After this period, subscription fees are non-refundable. See our Refund Policy for complete details.
Automatic Renewal
Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. Your plan renews at the price you locked in for the full 24-month price guarantee described under Subscription Plans; after that period, at the then-current rate, with 30 days' notice of any change. You may cancel renewal at any time through your account settings or by contacting support.
Related: Privacy Policy · Refund Policy