The Knock at the Door
Every construction company will face an OSHA inspection eventually. Whether it's a programmed inspection, a complaint, or a referral, the first 60 seconds set the tone.
Your response in those first moments determines whether this becomes a $5,000 inconvenience or a $150,000 catastrophe.
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Step 1: Verify Credentials (First 30 Seconds)
When someone claims to be from OSHA:
1. Ask for official OSHA identification — a federal credential card with photo
2. Note the inspector's name and area office
3. Ask the reason for the inspection: complaint, programmed, referral, or fatality/catastrophe
4. Do NOT volunteer information at this point
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Step 2: Activate Your Response Team (Next 30 Seconds)
Immediately notify:
While you do this, the inspector should wait in the office or a neutral area. This is your right — you are not required to allow immediate entry.
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Step 3: The Opening Conference
The inspector will explain:
Your rights during the opening conference:
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Step 4: Document Requests — What to Provide
OSHA will typically request:
| Document | Why They Want It |
|----------|-----------------|
| OSHA 300/300A logs | Check recordkeeping compliance |
| Written HazCom program | Core compliance document |
| SDS binder/digital access | Verify "readily accessible" |
| Training records | Proof employees were trained |
| Chemical inventory | Compare to SDS library |
| Inspection/audit records | Evidence of self-assessment |